1. Reservations

All bookings are subject to availability. A reservation is considered confirmed only after a confirmation email or payment receipt has been issued. Aravali Hospitality reserves the right to refuse or cancel a reservation at its sole discretion under special circumstances.

2. Check-In & Check-Out

Check-in: From 2:00 PM onwards
Check-out: By 11:00 AM
Early check-in and late check-out are subject to availability and may incur additional charges.

3. Payment & Cancellation Policy

We accept payments through credit/debit cards, UPI, or bank transfer. Guests are advised to review the cancellation policy at the time of booking:

• Free Cancellation: Cancellations made 21 days or more before check-in are eligible for a refund (transaction/GST/service charges apply).
• Partial Refund: Cancellations made 20 to 11 days before check-in will receive a 50% refund.
• No Refund: Cancellations made within 10 days of check-in or in case of no-shows will not be eligible for a refund.
• Early Departure: Guests checking out before the scheduled date will not receive refunds for unused nights.

4. Guest Conduct

Guests are expected to maintain decorum and respect property, staff, and fellow guests. Any damage to property will be charged to the guest’s account. Misconduct, illegal activity, or disruptive behavior may result in immediate eviction without refund.

5. Smoking & Pets

Smoking is strictly prohibited inside guest rooms. Designated smoking areas are available.
Pets are allowed only in designated pet-friendly accommodations with prior approval. Additional cleaning fees may apply.

6. Liability & Disclaimer

Aravali Hospitality will not be liable for any loss, theft, or damage to personal belongings. Guests are encouraged to use in-room safes where provided. Use of resort amenities and facilities is at the guest’s own risk.

7. Website Use

By accessing our website, you agree to use it only for lawful and authorized purposes. Any fraudulent, abusive, or unauthorized activity may result in restricted access and possible legal action.

8. Privacy & Data Protection

Your privacy is our priority. Personal data collected during the booking process is handled as per our Privacy Policy. We do not sell user information and only use cookies to enhance the browsing experience.

9. Amendments to Terms

Aravali Hospitality reserves the right to revise these Terms & Conditions at any time without prior notice. Updated terms will be available on this page, and continued use of our services will signify your acceptance of such updates.

10. Safety & Emergencies

Guests are required to follow all safety instructions during their stay. In case of an emergency, please contact the front desk immediately. Our team is trained and available to assist at all times.

11. Contact Us

For assistance, inquiries, or clarification regarding these terms, please contact us at info@aravalihospitality.com or visit our Contact Page.